We believe that good business relationships are built over time by way of honesty and trust. That is why the privacy of your information is extremely important for us. This means that we are committed to protecting your privacy so that your experience with us is a pleasant and secure one.
Our policy is that all personal information you provide, such as your name, postal address, e-mail address, and telephone number, is private and confidential and will not be rented or sold to any other person, company or organization. Your information may be shared with our employees, independent contractors, agents or other related entities and/or business partners acting on our behalf to fulfill an award or promotion; conduct surveys; collect payments or to provide a product or service you have requested. We do not share this information with non-partner companies except to the extent necessary to complete your transaction (such as with 3rd party payment processors, your bank, your Credit Card company) and, when we do share it, it is subject to their agreement to treat it as confidential business information and with the understanding that it may not be used for any purpose other than to perform their function. We release information when we believe release is appropriate to comply with law, to enforce or apply our Terms and Conditions and other agreements, or to protect the rights, property, or safety our players or others. This includes exchanging Information with other companies and organizations for fraud protection and credit risk reduction.
We operate a strict anti-spam policy. All emails sent to our players are legitimate and are in regard to the player’s account, and to inform them of opportunities open to them. All players reserve the right to request that these emails be stopped, and are to contact us directly for this to be fulfilled. All registered users may receive e-mails or phone calls from our customer care team about special promotions, surveys, contests, sweepstakes, and newsletters. Our Customer Care Team can use the player’s e-mail address or telephone number to contact to the player directly about changes to the player’s account.
We operate using IP addresses to help diagnose problems with our servers. Your IP address is used to help identify you and your wagering account.
The details of your affiliate directed customers’ transactions carried out through our websites including deposits, withdrawals, accumulated stakes, fees, bonuses, and amounts lost and won by the affiliate directed customers are kept strictly confidential and only disclosed to associated companies, agents, sub-contractors, and partners necessary for the provision of the services to you or when required in compliance with law, regulation or any governmental or competent regulatory authority. This information is stored in secure operating environments.
If you have any other questions or concerns regarding data privacy and security please do not hesitate to contact our friendly Support Team. Our representatives will be more than happy to assist you.